If you are interested in becoming this type of agent, then create a good, clear objective statement to go on your resume. Job description and jobs for RESERVATIONS AGENT. You can search and apply for over 2 million other jobs. The work experience section should be the detailed summary of your latest 3 or 4 positions. Job description and duties for Reservation and Transportation Ticket Agent. Answered inquiries regarding schedules, accommodations, procedures and policies. Obtained the necessary information from the guests and entered it into the computer system. Focus on Skills and Achievements . Hiring Travel Agent job description Post this Travel Agent job description job ad to 18+ free job boards with one submission. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Objective : Experience has been centered around customer service, data entry and hospitality in an office environment. Responsible for closing sales deals over the phone and maintaining good customer relationships. Before you start adding job descriptions to your resume, you may want to make a list of accomplishments at each of your jobs. Dear Hiring Manager . Crafting a Reservation Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. 9.To be able to prioritize and complete daily tasks, Preferably previous experience in Reservations, Guest/customer service & sales experience - Required, Promote and maintain good public relations with PCO’s, Travel Agents and Commercial Organizations and solicits business for the hotel, Demonstrate a passion for excellence, a love for service and innate ability to solve problems to meet our owner's needs, The Reservations Agent shall steer the incoming room bookings in accordance with the hotel’s service objectives and procedures so that occupancy is optimized. Apply to Reservation Agent, Customer Service Representative, Front Desk Agent and more! Address: 3228 N West Ave, Fresno, CA 93705 Phone: (559) 229-2635 Email: [email protected] Current job: Travel Agent/Destination Specialist at … Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. When listing skills on your reservations agent resume, remember always to be honest about your level of ability. Reservation Agent, Guest Service Agent, Receptionist and more on Indeed.com Reservation Supervisor Job Description Bell Desk - Bell Captain Job Description Front Office Supervisor Job description Swimming Pool Attendant Job Description Bell Desk - Porter / Bell Boy Job Description Latest Hotel Job Descriptions. Search 13 Reservation Agent jobs now available in Toronto, ON on Indeed.com, the world's largest job site. I am also a proven motivated leader with strong organizational and prioritization abilities. Job Description for Reservation Agent. Researched and recommended Caribbean and Mexico destinations and resorts. Provided personalized service to national travel agent accounts. Resume Examples; Job Descriptions; Cover Letters; Letters; Job Applications; Reservation Agent Cover Letter Sample. Provide front desk personnel at assigned properties check in schedules and any other pertinent information. Over 12,000 other Job Titles and Job Descriptions. Manage all special reservations and monitor all reservations and discounts. Respond to telephone inquiries and reservation requests in a fast paced, high demand environment. rate code, rates, meal plan, guest alerts, promotions, billing etc, Previous cluster reservations experience required, Provide receptions services in the absence of the receptionist, Know the layout of the hotel including all room types, suites and meeting rooms. Apply to Reservation Agent, Customer Service Representative, Front Desk Agent and more! It is my goal to apply my vast knowledge and experience in a facility where growth and opportunities are offered. Processed room reservations requested by guests over the phone. Reservation Agents are responsbile for processing travel and accommodation arrangements. This is why you need to provide your: The section work experience is an essential part of your reservations agent resume. find here examples that will help you to learn how to create your templates.   •  Positive attitude, goal-oriented and problem-solving skills Some of the duties listed in a typical Reservation Agent resume are taking incoming calls from customers, suggesting various accommodation packages, reminding customers about upcoming reservations, and offering information about nearby sites. Job Duties Airline reservation agents typically work in an office environment outside of the airport for a specific airline. See Your Ad Here Reservation Sales Agent Position Description. Verified that personal and payment information on guest accounts was accurate and complete. Sales and Reservations Agent 05/2016 to 08/2016 U-haul – 2727 N Central Ave, Phoenix, AZ 85004 As a sales and reservations agent I would answer incoming calls, and assist customers with making their truck, trailer or storage reservation. See salaries, compare reviews, easily apply, and get hired. Perform daily reports for arrivals, failed reservations on the extranet, and cancelation report. Explain resort products, service and other information about the resort as requested. Administrative Summary Statement Examples, How to write Experience Section in Administrative Resume, Action Verbs to use in Administrative Resume, How to present Skills Section in Administrative Resume, How to write Education Section in Administrative Resume. Objective : To obtain a position where I can utilize my education and prior work experience as a stepping-stone to be a productive asset to a growing company. Hotel Reservation Agent Job Description. Correct errors in ticket purchases and account information. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Plus Free Job Search Tool. Reservation and ticket agents are employed by airlines, bus companies, railroads, and cruise lines to help customers in several ways. Be familiar with the location of guests’ rooms as well as their amenities, Retains an organized and courteous disposition under pressure and is always focused on the guests’ needs. Use these sections to show such skills as customer service, reservation database navigation, and domestic and international flight bookings. Headline : Self-guided, requiring minimal supervision Creative problem solver Customer focused High integrity and strong work ethic Exceptional ability to work in teams of individuals with diverse backgrounds. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Maintain knowledge of current resort events, activities, and hours of operation as well as dining options currently available. Resume Resources Resume Samples - Resume Templates. Provided excellent customer service for hotel guests. Made and confirmed reservations using Opera. … Performed basic office tasks such as filing, faxing, document scanning, shredding, binding, mailing & sending e-mails. Growing up in Gloucester, I had the privilege to be taught and supported by excellent teachers and administrators. The exact duties of the job are determined by the type of industry, but the most common duties are listed on the Reservations Agent Resume as follows – assisting customers with planning and booking reservations; helping in planning travel itineraries; suggesting local tourist attractions and places of interest to tourists; processing payments and sending confirmation details to customers; and selling services and products offered by the company. Offering know how of renting policies, lease agreement experience and tenant interaction skills can come in handy in facilitating smooth running of the organization. Reservation Sales Agent Job Description. Use our Job Search Tool to sort through over 2 million real jobs. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. 34 Calcium Avenue, London UK NW80QE. If you are the kind of person who enjoys marketing and selling, enjoy meeting different kinds of people from various walks of life, and want to have an alternative career or a job to work at your own pace, then being an insurance agent is the kind of job where you may fit in. Job Description Telesales Agent will contribute in generating sales for the company. Reservation Agent Job Description. Communicated any development in service, website or systems. Acted as main point of contact with Extended Stay properties verifying guest information as needed. Strong Customer Service and Communication Skills,  Excellent listening, problem solving and decision making skills, Excellent listening, problem solving and decision making skills, Excellent telephone selling skills including clear communication, fast responses, quick thinking and an, Strong communication skills when engaging with guests and colleagues, Effective organisational skills; able to prioritise tasks and self-manage a demanding workload, Self Starter,Tactful, has excellent selling and negotiation skills, An excellent telephone manner with a pro-active selling approach and time management skills, Possess strong organizational skills and make decisions in a personable and confident manner, Good Communication Skills, attention to detail, Handling all incoming calls effectively with a professional and informative approach as per the Reservations call standards, Customer service skills, excellent telephone skills, clear and professional grammar and tone, Effective communication, guest relation , negotiation and selling skills,  Excellent communication skills in both spoken and written English as well as at least one of the following languages: French, German or Spanish, Effective time management skills and multitasking capabilities, Prior experience in Front Office or Reservations with at least 12 months experience within a hotel setting, Excellent organisation, planning and time management skills with high attention to detail, Experience working in a multicultural team including working in an isolated resort, Responsible for ensuring every guest receives a personalised, unique original experience, 4)Experience in Hotel software and their functionalities, Demonstrated detail orientation with numerical aptitude, Previous experience in AccorHotels property required, Swift communication with Starwood Customer Contact Centres, SPG and CEM Teams to ensure a seamless guest experience, Kneeling, pushing, pulling, lifting, walking and standing, Completing internal reservations forms and taking in-coming reservations calls while coordinating details of each reservation, Ensuring complaints and requests are handled with the aim of exceeding guests expectations, seeking advice from Supervisor when facing challenges, Reading and writing abilities are utilized often when reviewing and processing guest reservations or daily reports, Handling and processing reservations and inquiries from all booking channels, Assisting with all telephone/fax/email inquiries, turning them around within one working day, Ensuring bedroom releases are adhered to and entering updated information upon receipt as regards bedroom allocations, Following the procedure for Correspondence check ensuring any errors if at all are eliminated, Understanding and reviewing online reservations, Working with different booking channels and customers, Reading, writing and oral proficiency in the Englishlanguage. Reservation Sales Agent jobs now available. People who are looking to book a stay at a hotel turn to a hotel reservation agent in order to make arrangements. It’s the one thing the recruiter really cares about and pays the most attention to. Deidre Jones. Make the first main section of the document your professional summary, followed by your qualifications. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Courteous self-motivated and detail-oriented Hotel Reservations Agent with nearly ten years of experience exercising a high level of commitment to exceptional customer service in hotel settings. Answer incoming calls within 3 rings with appropriate greeting. Objective : Able contribute so much of myself they have no choice but tell me to slow down a tad bit. Tom Gerencer, CPRW. Reservation Sales Agent Jobs. Then, you assist them in booking their reservation, as well as confirm the reservations closer to the final date. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself. JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY:. Reservation agents make and confirm travel arrangements for passengers by using computers and manuals to … (3%), Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guest’s arrival, To deal with faxes, correspondence checking (VIP’s, regular guest …), group allocations, and to respond to guest requests on a daily basis, Handle all guests’ special requests in a professional manner, Process all reservation requests: FIT, Group & Transient by phone, fax and email, Verify all FIT, Transient & Group reservations are set up correctly, Verify arrival reports to ensure all operational guidelines are met; i.e.   •  Promote and embrace Vail Resort’s Mission and Values; provide a safe work environment; implement Vail Resort’s mountain service essentials, strategies, policies and procedures Effectively managed hotel communication by managing hotel phone lines for the hotel's 150 rooms and 200 employees. Ensure maximize room revenue for all reservations. Insurance Agent Job Duties. Thanks and blessings to anyone who finds interest in my abilities. That experience has strengthened the skills I've learned in many office and business classes I have taken. Searching for free cabin agent job letters and resumes?   •  ... •  Configuration, setup and maintenance of Genesys routing logic for Chase Toll-Free numbers and Multi-Site Call Routing There are other duties involved with this position as well. Ability to operate personal computers using word, spreadsheet, database, and related software applications. Proactively sold upgraded packages and extra amenities to guests to obtain bonuses. 3,875 reservation agent jobs available. JOB DESCRIPTION: RESERVATION AGENT REPORTS TO: Front Office Manager POSITION SUMMARY:. Address and resolve escalated customer concerns, and assist agents to resolve complex issues. Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. There are over 3,875 reservation agent careers waiting for you to apply! I am a highly skilled and energetic reservation agent and I am interested in a position as a reservation agent with your company. Trace lost, delayed, or misdirected baggage for customers. A Hotel Reservations Agent’s job is to communicate with customers and process hotel reservations for them. Order complimentary flowers or champagne for guests. Ensured timely follow up with Extended Stay properties provided through feedback. Travel agents use a reservation system called a Global Distribution System (GDS) to access travel information and make reservations with travel suppliers such as airlines or hotels. 0. likes. Tom Gerencer, CPRW. Apply to Reservation Agent, Front Desk Agent, Guest Service Agent and more! You can pinpoint customer needs, serve clients, handle applications, and write reports like you were born to it. Resolved service-related problems in a timely manner. Skills : Proficient in Microsoft Office programs, Internet, and Email. Alexandra Parker. The job needs impeccable customer service skills and the following competencies as well – working knowledge of office equipment such as copiers, fax machine, and scanners; call center experience, fluency in more than two languages; data entry experience, and certified travel associate. Skills : Proficient in Microsoft and Excel. To write great resume for reservations agent job, your resume must include: The section contact information is important in your reservations agent resume. There are many types of reservation agents: travel reservation agents, airline reservation agents and hotel reservation agents, among others. 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